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Customer Service Enquiries


Opening Hours

Our office hours are 9am-5pm Monday to Friday. We are closed on Bank Holidays.

For all enquiries, please email us at:

During business hours we will respond within 1-2 hours, usually even quicker!


If you are interested in opening a trade account, please visit our dedicated Trade & Partnerships page.


Whether you need product information, help to place an order, or you require some assistance with an existing order our customer care team are on hand to help. We've also answered many of the most common questions we receive in our FAQ page and on our Delivery, Payment and Returns page.



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Opening Hours 10am to 4pm 

0208 629 1166


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