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Customer Service Enquiries

For all enquiries, please email us at: customerservice@perchandparrow.com

Our office hours are 9am-5pm Monday to Friday. We are closed on Bank Holidays.

During business hours we will respond within 1-2 hours, usually even quicker!

 

Whether you need product information, help to place an order, or you require some assistance with an existing order our customer care team are on hand to help. We've also answered many of the most common questions we receive in our FAQ page and on our Delivery, Payment and Returns page.

 

Email us

Customer service enquiries: customerservice@perchandparrow.com

Marketing/PR enquiries: press@perchandparrow.com

General/Website feedback: hello@perchandparrow.com

 

If you are interested in opening a trade account, please visit our dedicated Trade & Partnerships page.

 

Call us

Opening Hours

UPDATE - WEDNESDAY 28TH SEPTEMBER - Our Phone lines today will open at 11am

 

 - Monday to Thursday  - 10am to 4pm

 - Friday - 10am to 2pm    

 

0208 629 1166

 

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