Contact us

Write Us

Customer Service Enquiries

Monday to Friday 9am to 5pm

 

Please email us 

If you need any help or advice, either before or after placing an order,

PLEASE EMAIL US - customerservice@perchandparrow.com

 

We aim to answer all our emails within 2 hours - Monday to Friday 9am to 5pm

Please include your order number, where relevant

 

 

Telephone

Our phone lines are open as per below

 

 

  • Monday to Thursday  - 10am to 1pm - & 2pm to 4pm
  • Friday  - 10am to 2pm

Tel No: 0208 629 1166

 

Whether you need product information, help to place an order, or you require some assistance with an existing order our customer servivce team are on hand to help. We've also answered many of the most common questions we receive in our FAQ page and on our Delivery, Payment and Returns page.

Marketing/PR enquiries: press@perchandparrow.com

If you are interested in opening a trade account, please visit our dedicated Trade & Partnerships page.

 

 

 

 

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