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Customer Service Enquiries

The Perch & Parrow team are here to help.

Whether you need product information, help placing an order, or you require some assistance with an existing order our customer care team are on hand and we aim to reply within around 2 working days.

We've also answered many of the most common questions we receive in our FAQ page and on our Delivery, Payment and Returns page.

Would you like to speak to our Marketing Team or open a Trade Account?

Please visit our dedicated Trade & Partnerships Page.


Call us:

Customer service: 0208 629 1166

Opening hours:  Mon–Fri 9am – 5pm

The best time to call is between 10am and noon.


Email us:

General/Website feedback: hello@perchandparrow.com

Customer service enquiries: customerservice@perchandparrow.com


Write us:

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